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Fanele S

1 reviews | Active since Dec 2025

10 Dec 2025, 13:41

Blocked account

About my blocked account i have sent capitec everything but it dont want to open my account even tymbank sent them the message but still they dont release my fund account is ***

0
Replies (11)
Capitec Bank
Capitec Bank's reply10 Dec 2025, 14:36
Official
Hello, you are through to Thandeka, Please allow me a few minutes to fami****ise myself with your query.
Capitec Bank
Capitec Bank's reply10 Dec 2025, 14:37
Official
I am so sorry to hear about your account Fanele. Do you have a case number?
Capitec Bank
Capitec Bank's reply10 Dec 2025, 14:43
Official
Are you still there?
FS
Fanele S's update10 Dec 2025, 14:44
Reviewer Update
*** they said i must send affidavit,proof of payment and certified copy i did it day 7 now they keep saying it wilk not open but the money was coming from my tymbank tymbank they send capitec email but still it hold my fund
Capitec Bank
Capitec Bank's reply10 Dec 2025, 15:04
Official
It seems like you might be busy as I haven’t heard back from you in a while. No worries all — I completely understand 😊 I’ll wait a few more minutes, and if I don’t hear back from you within the next 10 minutes, I’ll go ahead and close this chat for now. But don’t worry — if you still need assistance, there are a few easy ways to reach us: 💬 Chat with our agents on WhatsApp between 6:00AM and 10:00PM 🤖 Use our digital WhatsApp assistant anytime — just type your query in the chat 📞 Call our 24hr Client Care Centre at *** We’re always here to help 💛
FS
Fanele S's update10 Dec 2025, 15:08
Reviewer Update
***6
FS
Fanele S's update10 Dec 2025, 15:08
Reviewer Update
***6
FS
Fanele S's update10 Dec 2025, 15:09
Reviewer Update
***6 my case number
Capitec Bank
Capitec Bank's reply10 Dec 2025, 15:12
Official
Please be informed that I’ll be closing our conversation due to no response. 🕒 Feel free to send us a message whenever you're ready to continue. 💬 Thank you for contacting Capitec Bank—we hope to chat with you again soon! 😊 Kindly note that no further response is required, as this chat will now be closed. 🔒 Have a great day further! 🌟
FS
Fanele S's update10 Dec 2025, 18:15
Reviewer Update
My case number ***6 didnt help me please open my account it been 7day i have sent you everything
FS
Fanele S's update11 Dec 2025, 08:51
Reviewer Update
Morning it been 7 day now i have sent everything to you still hold my fund i cant use it can you please release my fund my case number is ***6