AM
Andrew M

1 reviews | Active since Apr 2020

06 Apr 2020, 16:52

Blocked account

My account was mysteriously blocked a year ago and all attempts to have it reinstated failed, and no reasons were given. It has a been a year and till this day no communication efforts from the organisation have been made.

0
Replies (2)
Capitec Bank
Capitec Bank's reply06 Apr 2020, 16:57
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply07 Apr 2020, 15:28
Official
Good day Andrew M,

As discussed telephonically, I confirm the matter has been dealt with. 

Kind Regards,
Capitec Bank