CM
CJ M
1 reviews | Active since Nov 2011
17 Aug 2023, 11:28
Blocked account at Capitec Bank
For the last 3 Months i am waiting for Capitec to unblock my account that they block for no reason and without informing me. This account of mine are close to 10 years old now, from Capitec open its doors in South Africa. For no reason Capitec blocked my account without even phoning me. It is my daily using account that I can not use anymore with funds in it. I phone several times and submit documents they ask for but it is still blocked. Worst service ever from a bank. Capitec unblock my account please.
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Capitec Bank's replyOfficial
17 Aug 2023, 11:39Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Capitec Bank's reply17 Aug 2023, 11:39
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
CM
CJ M's updateReviewer Update
23 Aug 2023, 11:46Always remember that non Capitec clients are more important than Capitecs own clients that's with them for more than 10 years. If one more consultant phone me and I have to tell the same thing again and answer the same questions over and over again, I am seriously going to loose it. I do not want any more phone calls and know that I am not going to answer. Unblock my account, that is all that I want. I do not ask Capitec to block my account, I do not ask Capitec to look in to any money that comes in to my account. That was my daily use account, but Capitec decided because of a amount that's be paid to me that they going to block my account.
Capitec, unblock My account, the account belongs to me, not to you to decided on behalf of me to block my account.
Capitec, unblock My account, the account belongs to me, not to you to decided on behalf of me to block my account.
CM
CJ M's update23 Aug 2023, 11:46
Reviewer Update
Always remember that non Capitec clients are more important than Capitecs own clients that's with them for more than 10 years. If one more consultant phone me and I have to tell the same thing again and answer the same questions over and over again, I am seriously going to loose it. I do not want any more phone calls and know that I am not going to answer. Unblock my account, that is all that I want. I do not ask Capitec to block my account, I do not ask Capitec to look in to any money that comes in to my account. That was my daily use account, but Capitec decided because of a amount that's be paid to me that they going to block my account.
Capitec, unblock My account, the account belongs to me, not to you to decided on behalf of me to block my account.
Capitec, unblock My account, the account belongs to me, not to you to decided on behalf of me to block my account.