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Phumzile M

1 reviews | Active since Jul 2023

02 Aug 2023, 11:25

Blocked Account

HelloPeter

Capitec blocked my account on the 19th July without communicating with me. I submitted all they needed and they told me they can't re open my account. Right now I have no food to eat, my child can't go to school because I can't pay for her school transport and I can't able to do business without my bank account bcs of my blocked account. On the 29 July I wrote a review they rep**** n promise to call me but they did not fulfill their promises I therefore request Capitec to please open my account. My life is now stuck.

Kind regards Loyal Capitec Client. Phumzile Mhlanga

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Replies (1)
Capitec Bank
Capitec Bank's reply02 Aug 2023, 13:32
Official
Good day Phumzile

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank