Blocked account

My nawe is Bhekumuzi Wiseman Ndlela, I have an account with CAPITEC Bank and my account was blocked on the 30th of June 2023, I went to make inquiries with the bank and I was told that my account is under investigation, and I was given the incident number to further inquire with, but they told me that I must not submit anything, at that moment, my problem is that since the day my account was blocked there is no communication between me and the bank, and Im self employed, Im using my account to do my business now my life is stuck, and the bank does not care about my life and my family we are suffering because of thi situation I'm facing, please help me