KM
Katlego M

1 reviews | Active since Jan 2020

30 Jan 2020, 09:15

Blocked account

Capitec has blocked my account with out informing me. They say its because money was deposited into my account and wont say buy whom but they say its was done more then 4 months ago but they only blocking my account now. I have debit orders to pay and two children to take care of yet they cant tell me when this will be resolved. Thy literally had to wait for my salary to be deposited into my account before they froze it.

0
Replies (1)
Capitec Bank
Capitec Bank's reply30 Jan 2020, 09:53
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank