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Phumzile M
1 reviews | Active since Jul 2023
29 Jul 2023, 11:37
Blocked Account
Capitec blocked my account on the 19th July without communicating with me. I submitted all they needed and they told me they can't re open my account. Right now I have no food to eat, can't buy nothing bcs of my blocked account. All my wallets are linked to this account. I therefore request Capitec to please open my account. My life is now stuck. Kind regards Loyal Capitec Client. Phumzile Mhlanga
Helpful (0)
Replies (9)0
Replies (9)Capitec Bank's replyOfficial
29 Jul 2023, 11:44Good day Phumzile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply29 Jul 2023, 11:44
Official
Good day Phumzile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Phumzile M's updateReviewer Update
31 Jul 2023, 11:56My Capitec account still not opened and no communication from Capitec
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Phumzile M's update31 Jul 2023, 11:56
Reviewer Update
My Capitec account still not opened and no communication from Capitec
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Phumzile M's updateReviewer Update
31 Jul 2023, 18:28 Capitec didn't fulfill their promise. No person called me and I still without food bcs of the closed account. No access to your money.
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Phumzile M's update31 Jul 2023, 18:28
Reviewer Update
Capitec didn't fulfill their promise. No person called me and I still without food bcs of the closed account. No access to your money.
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Phumzile M's updateReviewer Update
01 Aug 2023, 09:12It's so sad because my Capitec account was stopped wile I did not commit any crime and I was told to submit affidavit which I did on the 27 July but since then no sms no call when I call them I was told that they can't open my account. I wrote to hello Peter they promised to call me on their reply on the 29 July but still till now no call or message my account still closed, I have to pay school transport for my child no food is month end I don't have access to my money this is my third follow up message but no help
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Phumzile M's update01 Aug 2023, 09:12
Reviewer Update
It's so sad because my Capitec account was stopped wile I did not commit any crime and I was told to submit affidavit which I did on the 27 July but since then no sms no call when I call them I was told that they can't open my account. I wrote to hello Peter they promised to call me on their reply on the 29 July but still till now no call or message my account still closed, I have to pay school transport for my child no food is month end I don't have access to my money this is my third follow up message but no help
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Phumzile M's updateReviewer Update
01 Aug 2023, 12:27As a loyal customer of Capitec I feel like I'm victimized by the company, why do I have to struggle like this even worse part they don't even communicate with me
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Phumzile M's update01 Aug 2023, 12:27
Reviewer Update
As a loyal customer of Capitec I feel like I'm victimized by the company, why do I have to struggle like this even worse part they don't even communicate with me
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Phumzile M's updateReviewer Update
01 Aug 2023, 14:34My life really stucked without my account the worst part I did nothing wrong that is against rules of Capitec n no one is contacting me or replying to my messages
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Phumzile M's update01 Aug 2023, 14:34
Reviewer Update
My life really stucked without my account the worst part I did nothing wrong that is against rules of Capitec n no one is contacting me or replying to my messages
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Phumzile M's updateReviewer Update
01 Aug 2023, 18:01I wonder why Capitec is treating their customers like this my child can not go to school because I can't able to pay her school transport since my account still blocked
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Phumzile M's update01 Aug 2023, 18:01
Reviewer Update
I wonder why Capitec is treating their customers like this my child can not go to school because I can't able to pay her school transport since my account still blocked
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Phumzile M's updateReviewer Update
02 Aug 2023, 09:12Capitec please communicate with me the person you assigned to contact me never contacted me and my account still blocked with no feedback as I write this follow up my child did not go to school because I did not pay her transport, my life is beeing affected now because I can't access my money
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Phumzile M's update02 Aug 2023, 09:12
Reviewer Update
Capitec please communicate with me the person you assigned to contact me never contacted me and my account still blocked with no feedback as I write this follow up my child did not go to school because I did not pay her transport, my life is beeing affected now because I can't access my money
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Phumzile M's updateReviewer Update
02 Aug 2023, 10:57Only if Capitec should tell me what next to do it going to be better so that I can get my account back, I can't even do my businesses and my stockvels my life just stucked as Capitec loyal clients I feel like I'm victimized
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Phumzile M's update02 Aug 2023, 10:57
Reviewer Update
Only if Capitec should tell me what next to do it going to be better so that I can get my account back, I can't even do my businesses and my stockvels my life just stucked as Capitec loyal clients I feel like I'm victimized
