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Phumzile M

1 reviews | Active since Jul 2023

11 Mar 2024, 08:47

Blocked Account

My name is Phumzile Mhlanga On the 4 of March I received an sms saying my account will be blocked in 31 days but to my surprise same day it was paused I don't understand why my account is always blocked they need proof of income n I don't have it when I was opening the account I told them that I'm not working only doing small business . Now I have no food in the house the little money that I have is in the hello Peter please help me

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Phumzile M's update12 Mar 2024, 12:48
Reviewer Update
I'm Phumzile Mhlanga case number ***6 after writing my review I got a call from Capitec I was assisted by Nothemba Nobanda and she told me that my account can not be opened, mind you I have a policy that I have to pay it on the 15th I don't have any proof of income coz I'm not working only doing small business
Capitec Bank
Capitec Bank's reply12 Mar 2024, 19:09
Official
Good day Phumzile  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank