MM
Mukhuthadzi M
1 reviews | Active since May 2023
22 May 2023, 00:23
Blocked account
They blocked my account when I provide them with evidence they still don’t unblock it the lady from ***** department she was even rude to help me it’s a week now they come with different stories every day they tell me to open a case when i ask of the case number of a person who opens a case the lady was so rude I regret choosing capitec it’s so useless
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
22 May 2023, 08:24Good day Mukhuthadzi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply22 May 2023, 08:24
Official
Good day Mukhuthadzi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
MM
Mukhuthadzi M's updateReviewer Update
22 May 2023, 08:43I’ve been getting that excuse like everyday if you have prove that show that there was no ***** why are you failing to open my account I’m not happy unblocked my account n lose us n people who are affected as your clients because you just enjoy benefiting from us without showing that you care about us as your customers
I’m broke now while I know that I have money in my account i have to pay rent my cars has been repossessed because of this call me telling that you unblocking my account you never call me to inform me this unblocked my account I’ve submitted enough prove I don’t know what else you want unblock my account and I’ll leave you guys with your poor service
I’m broke now while I know that I have money in my account i have to pay rent my cars has been repossessed because of this call me telling that you unblocking my account you never call me to inform me this unblocked my account I’ve submitted enough prove I don’t know what else you want unblock my account and I’ll leave you guys with your poor service
MM
Mukhuthadzi M's update22 May 2023, 08:43
Reviewer Update
I’ve been getting that excuse like everyday if you have prove that show that there was no ***** why are you failing to open my account I’m not happy unblocked my account n lose us n people who are affected as your clients because you just enjoy benefiting from us without showing that you care about us as your customers
I’m broke now while I know that I have money in my account i have to pay rent my cars has been repossessed because of this call me telling that you unblocking my account you never call me to inform me this unblocked my account I’ve submitted enough prove I don’t know what else you want unblock my account and I’ll leave you guys with your poor service
I’m broke now while I know that I have money in my account i have to pay rent my cars has been repossessed because of this call me telling that you unblocking my account you never call me to inform me this unblocked my account I’ve submitted enough prove I don’t know what else you want unblock my account and I’ll leave you guys with your poor service
Capitec Bank's replyOfficial
22 May 2023, 08:54Good day Mukhuthadzi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply22 May 2023, 08:54
Official
Good day Mukhuthadzi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank