Blocked account

Item: Capitec Bank
Rating: 5
Author: Themba N

Capitec blocked my account due thinking funds received was money laundering,now my account was opened but the other banker can't refund as Capitec hasn't updated information#*** reference I got from other parties

Helpful (0)

Replies (4)

Capitec Bank's replyOfficial

04 Jul 2023, 16:19

Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank

Capitec Bank's reply04 Jul 2023, 16:19

Official

Themba N's updateReviewer Update

06 Jul 2023, 11:40

Good you closed my case but haven't resolved the issue Capitec stopped funds on luno now they can't open my account because you haven't communicated with them.please cc on the email you send them.

Themba N's update06 Jul 2023, 11:40

Reviewer Update

Good you closed my case but haven't resolved the issue Capitec stopped funds on luno now they can't open my account because you haven't communicated with them.please cc on the email you send them.

Themba N's updateReviewer Update

06 Jul 2023, 11:43

This is the reference that Luno has
*** they say they can only open my account or refund after they received email from you

Themba N's update06 Jul 2023, 11:43

Reviewer Update

This is the reference that Luno has
*** they say they can only open my account or refund after they received email from you

Themba N's updateReviewer Update

06 Jul 2023, 20:45

I'm not happy about your service, how do you close a case without contacting other parties you involved when blocking my account????????????????

Themba N's update06 Jul 2023, 20:45

Reviewer Update

I'm not happy about your service, how do you close a case without contacting other parties you involved when blocking my account????????????????