Blocked Account

Hello

I posted about my issue back in 2018 and I did received help from the bank but now I need a follow up since I was unable to retrieve all the funds from my account.

My problems with Capitec started back in 2016, when I tried to pay for my Uber Ride but card declined. When I visit the nearest branch was told my account was put on hold due to a complain from someone who complained about my account cause they deposited funds for an internet radio setup, which I don't know anything about. My salary was paid to this account (2016 salary dont remember the month), I went to to the branch in Harding, KwaZulu Natal where I was currently working they told me to bring a proof from my employer and affidavit. But my employer was unable to provide the proof of payment. Till this day I have been told I cant access my account and this is irritating cause they did not notify me when closing the account only find out the hard way. My salary was paid to it which its been a year or two now I am unable to use. All the branches I visit they dont help. All I want its my salary that was paid to this account back in 2017.

In 2018 after posting about this issue I went to the bank and was helped, also was told that the account will be available for me to access the funds but for one day. And for that was day was unable to use or move all the funds. So now wanted to find out if it is possible to get the funds which were left on that account.

Please help...