1 reviews | Active since Jul 2023
BLOCKED ACCOUNT
BLOCKED ACCOUNT
I am so disappointed and frustrated with Capitec Bank! Firstly they blocked my account without any explanation or an audacity to contact me! It has been 2 months of being sent from pillar to post, without any resolution!
I have sent them 2 affidavits and all the documents, but everyday it is a new story! What is more frustrating no one is willing to come up with a solution! This is pathetic and terrible customer service! Standing in the queues at the police stations and bank!
What is worse they're sitting with my money for 2 months, hoping they will give me an interest for it! I want my money back or close my account with you! Imagine the nerve!
Capitec This is way below the expected Customer service!😡
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank