Blocked account

I am writing to bring to your attention a matter concerning my account with Capitec Bank. Several months ago, my account was locked by the bank following a report by an individual alleging that I was involved in ****ming activities.

Upon being informed of this action, I cooperated fully with the bank's request for an affidavit explaining the situation in detail. Despite providing the required affidavit and clarifying the circumstances, the bank has not reopened my account. As a result, my funds remain locked in the account.

I would greatly appreciate it if you could assist me in resolving this matter. I am not seeking to contest the bank's decision on the status of my account regarding its operational status for future transactions. However, I would like to request that if possible, the bank unlocks my account to the extent that I am able to withdraw my money that is currently held in the account.

I look forward to your assistance in this matter and appreciate your time and consideration.