Blocked account

Item: Capitec Bank
Rating: 4
Author: Katleho T

Hi Friday on the 12th I sent you guys a review on a beneficiaries blocked account that I paid the amount to and you guys rep**** and said you'll get someone to attend to the situation.the beneficiary has contacted me and told me that his account is still blocked so can you please attend to matter as soon as possible so he can access his fund .his account number is *** m matlala

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

17 Jul 2019, 14:15

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Capitec Bank's reply17 Jul 2019, 14:15

Official

Capitec Bank's replyOfficial

23 Jul 2019, 08:51

Hi Katleho T

Thank you for providing me with an opportunity to look into your matter.

Kindly be advised, I've been trying to contact you but you've been unreachable.

Please return my call on ***.

Kind regards
Capitec Bank

Capitec Bank's reply23 Jul 2019, 08:51

Official