Blocked account

Good day, I' m really ****ed off about CAPITEC BANK service, they have blocked my account without even contacting me. WE HAVE A WEEKLY STOKVEL WITH OTHER TWO LADIES WE ARE BUYING EACH OTHER HOUSE CLEANING STUFF.. ON THURSDAY PHINDILE COULDNT BUY STUFF AND BRING THEM TO US SHE DECIDED TO TRANSFER MONEY INTO OUR ACCOUNTS SO WE CAN BUY FOR OURSELVES, AFTER SHE DEPOSITED MONEY SHE WENT TO CAPITEC TO REPORT OUR ACCOUNTS AS ***** AND I HAVE PROVE ON OUR WHATSAPP CONVERSATION ASKING FOR OUR ACCOUNT NUMBERS TO PAY. WHY WOULD CAPITEC BLOCK OUR ACCOUNTS WITHOUT PROPER INVESTIGATIONS FROM ALL PARTIES... I TRUST HELLO PETER WILL REACH OUT TO CAPITEC WITH THIS KIND OF BEHAVIOUR IT'S BAD CUSTOMER SERVICE.