BT
Bulelwa T

1 reviews | Active since Nov 2024

17 Nov 2024, 19:01

BLOCKED ACCOUNT

It am so disappointed by Capitec for blocking my account even after I submitted twice documents they required. I even went to their branches in Uitenhage ( Capitec Corkwood Mall & Capitec Caledon Street to follow up since it has been more than five days since I submitted affidavit and proof of payment. How long will this take???

0
Replies (2)
Capitec Bank
Capitec Bank's reply18 Nov 2024, 07:13
Official
Good day Bulelwa T. We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank.
BT
Bulelwa T's update19 Nov 2024, 15:22
Reviewer Update
Capitec: Your complaint has been assigned for investigation.

I have been waiting for feedback since the 28/11/2024. I have been up & down trying to change banks clearly Capitec Bank does not care how this have affected myself & my children, they have no interest none whatsoever. It's so easy for them to just put one's hard earned cash without investigating, I want my money back...........