MM
Michell M
1 reviews | Active since Aug 2023
12 Aug 2023, 21:58
Blocked account
I understand we all love these SA banks but wow @CapitecBankSA you doing me dirty,so y'all blocked my account for almost 2 weeks now even after doing all that was asked of me,I don't understand why it's taking so long to unblock it,do you understand how much I'm frustrated or you just don't care just like your consultants🤦 like just do the right thing I can't be waiting for my own account to be unblocked for 2 weeks I have to pay accounts mxm.
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Replies (3)
Capitec Bank's replyOfficial
13 Aug 2023, 10:19 Good day Michell
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply13 Aug 2023, 10:19
Official
Good day Michell
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
MM
Michell M's updateReviewer Update
13 Aug 2023, 18:02That's not good enough because none of your employees have told me when my account will be unblocked and they keep saying I should wait for an sms that hasn't arrived since last week, you clearly don't value us a clients, I have been using Capitec since 2014 and I've never came across such till this year it's been a ****py bank to bank with coz of poor service no guys you can do better than this honestly.
MM
Michell M's update13 Aug 2023, 18:02
Reviewer Update
That's not good enough because none of your employees have told me when my account will be unblocked and they keep saying I should wait for an sms that hasn't arrived since last week, you clearly don't value us a clients, I have been using Capitec since 2014 and I've never came across such till this year it's been a ****py bank to bank with coz of poor service no guys you can do better than this honestly.
MM
Michell M's updateReviewer Update
14 Aug 2023, 19:53Thank you for your assistance.
MM
Michell M's update14 Aug 2023, 19:53
Reviewer Update
Thank you for your assistance.