blocked account

<p>i have savings account with capitec bank.i received money in my savings account that is unavailable to withdraw.when i went to the branch i was told my account is on hold.when i call customer service they telling me that it is over with me and capitec bank.i was told the money that i received the person that send it maybe has ***** record with bank or something.</p> <p> </p> <p>what i need to know is that what must i do so that i get my account bank as there is some money i have in my account.i get no answers.</p> <p>capiteck bank kindly issinst me on this matter</p> <p> </p> <p>MmaMakubung</p> <p> ********** 958</p> <p> </p> <p>your response will highly be preciated </p>