PL
Phumla L

1 reviews | Active since Jul 2018

04 Jul 2018, 09:38

Blocked Acc by CAPITEC

I'm Phumla Luna I have a big problem I working as a teacher.I need an urgent help my acc is blocked by someone I don't know I was trying to use the app on Monday I did go to nearest branch but no help .The reason why they blocked they say I invested on other investment that someone is suspected to be ********** so I don't know why me?? To shorten this Friday is my payday and I won't get my salary because vof this will u plz help me Your urgent help will be highly appreciated Phumla Luna ********** 530

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Replies (2)
Capitec Bank
Capitec Bank's reply04 Jul 2018, 10:39
Official

I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply05 Jul 2018, 15:10
Official

Good day

As discussed telephonically, I confirm the matter has been dealt with and resolved.

Complaint Management

Capitec Bank