1 reviews | Active since Mar 2023
BLOCK
My account is BLOCKED AGAIN. I AM REALLY HONESTLY SICK AND TIRED ABOUT IT. ONE DAY IT IS OPEN. NEXT MOMENT IT IS BLOCK. NOW I GOT INFORMATION FROM CAPITEC BANK CLIENT SERVICES. IT IS NOT EVEN MY ACCOUNT. AND THE TRANSACTION WAS 31.8.2023 AND I WAS NOT AWARE OF THAT. WHAT IS WRONG WITH CAPITEC BANK. EVERY TIME IT COST ME MONEY AND TIME. [08/21, 4:57 pm] CAPITEC Helpline: *Lebohang* Thank you, as per the incident number logged on your account *** states that a complainant had reported to the ***** department with the below: [08/21, 4:57 pm] CAPITEC Helpline: *Lebohang* Description of Issue: Client invested and when she requested for a payout she was then requested to deposit more funds in order to obtain her profits. Deposit **** - R1500 -31/08/2023 next steps: The stop on the clients account will not be removed , we will however assist with considering access to the funds : If the client is aware of these transfers/transaction/s, the client would need to provide us proof of transfer that explains where the funds came from, including a certified copy of the ID. received funds from: Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
