ZG
Zareth G

1 reviews | Active since Mar 2023

25 Jun 2024, 18:50

Block

May Account is still BLOCK I SEND ALL DOCUMENTS THE 15/6/24 VIA HOWICK BRANCH. IT WAS CONFIRM THAT IT WAS RECEIVED BY ***** UNIT AND TGEY HAPPY BUT NOTHING NOTHING NOTHING NOTHING NOTHING NOTHING NOTHING NOTHING NOTHING NOTHING NOTHING NOTHING NOTHING NOTHING NOTHING NOTHING NOTHING NOTHING NOTHING NOTHING HAPPENS. I AM HIGHLY DISCUSSED AND DISSAPOINTED IN CAPITEC BANK. I AM BUSY LOSING INCOME BECAUSE OF THEM ARE CAPITEC GOING TO REFUND ALL TGE MONEY I AM LOSING AND IF I RECEIVED ANOTHER E-MAIL FROM ONE OR ANOTHER CLERK I AS GOUNG TO SCREAM. UT SEEMS THE RIGHT HAND DON'T KNOW WHAT RHE LEFT HAND IS DOING THERE. PLEASE UNBLOCK MY ACCOUNT

0
Replies (2)
Capitec Bank
Capitec Bank's reply25 Jun 2024, 20:11
Official
Good day Zareth Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec
ZG
Zareth G's update27 Jun 2024, 16:36
Reviewer Update
Good day Zareth

We trust you are well.

Kindly be advised that your case is still actively open as we are still currently investigating and await responses from our relevant teams.

As soon as any feedback is available, we will contact and revert back to you with proper feedback.

Kind Regards

Zubair Adams
Complaint Management Officer
Complaint Services

T +***9 M +***9
GPS 33°54’3.7” S 18°37’27.1” E
BSE Building, 89 Voortrekker Road, Bellville 7535
PO Box 12451, Die Boord, Stellenbosch 7613
capitecbank.co.za


thread::ZUOxkp8HIVucPvkBVil89BQ::

Listen I I am really sick and tired of the Capitec Bank..I submit all the documents as requested the 15/6/2024 at Capitec Bank HOWICK.Really this is so so annoying....I got a call last week telling me everything is fine and documents is correct..... Make up your mindsShow quoted text

Good day Zareth

We trust you well.

We had attempted to contact you however the line rang continuously with no response.

Kindly be advised that we have received all your documentation and currently awaiting a response for our team regarding the unstopping of your account. We do apologize for any inconvenience caused, once we have any response from relevant departments in our space we will revert back to you.


Kind Regards

Zubair Adams
Complaint Management Officer
Complaint Services

T +***9 M +***9
GPS 33°54’3.7” S 18°37’27.1” E
BSE Building, 89 Voortrekker Road, Bellville 7535
PO Box 12451, Die Boord, Stellenbosch 7613
capitecbank.co.za


--------------- Original Message ---------------
From: ZARETH CISKA GEYSER [***]
Sent: 24/06/2024, 16:40
To: ***
Subject: Re: Case ***8 CM
| This email originated outside of Capitec Bank. DO NOT CLICK on links or attachments unless you recognise the sender and know the content is safe. Show quoted textShow quoted text

Listen... I have no incoming calls today... So try again with that lie...I heard the same story a week back ...And still nothing happens...Show quoted text
THAT IS NOW TWO WEEKS AND STILL NOTHING NOTHING NOTHING NOTHING NOTHING NOTHING NOTHING NOTHING NOTHING NOTHING NOTHING NOTHING NOTHING