ZG
Zareth G

1 reviews | Active since Mar 2023

11 Sept 2023, 16:19

BLOCK Account

AGAIN 😂 MY FRIKKEN ACCOUNT IS BLOCK. THIS IS EVERY SECOND WEEK STORY THAT CAPITEC BANK BLOCK MY ACCOUNT WITHOUT INFORM ME OR WITHOUT REASON.. I AM THE ONE THAT MUST RUN AROUND TO SORT OUT THE MESS....... PLEASE AGAIN I AM SITTING WITHOUT MONEY. PLEASE PLEASE

0
Replies (9)
ZG
Zareth G's update11 Sept 2023, 16:34
Reviewer Update
[09/11, 4:08 pm] Zareth Ciska Geyser: Okay I want to know why is my account BLOCK again. I am sick and tired of this
[09/11, 4:12 pm] CAPITEC Helpline: *Yolanda*
"Client invested money with a trading company online, when she was supposed to get her returns they requesting for more money" Please note if your account is reported for *****, the bank will stop the account until all investigations are done.
[09/11, 4:22 pm] Zareth Ciska Geyser: Really who
[09/11, 4:24 pm] CAPITEC Helpline: *Yolanda*
A client who sent multiple funds to your account.
[09/11, 4:29 pm] Zareth Ciska Geyser: I sent t And made affivitavies month backre. Than month back. I don't know what the hell go on AGAIN
ZG
Zareth G's update11 Sept 2023, 17:10
Reviewer Update
am sick 🤢 and tired for BLOCK ME ACCOUNT FOR a case that is resolved more than a month back. I don't know what he person problem is.
[09/11, 4:39 pm] CAPITEC Helpline: *Yolanda*
So sorry to hear that, please note ***** is a very serious matter as necessarily investigations must be done only then you will get a resolution.
[09/11, 4:58 pm] Zareth Ciska Geyser: I know it is the same case of more than a month back
[09/11, 4:58 pm] Zareth Ciska Geyser: And I done affivitavies already
[09/11, 4:59 pm] CAPITEC Helpline: *Yolanda*
I understand that and I'm so sorry for the inconvenience.
[09/11, 5:01 pm] Zareth Ciska Geyser: I report CAPITEC BANK to hello Peter. They can't keep on BLOCK ME for a case already resolved
ZG
Zareth G's update11 Sept 2023, 19:35
Reviewer Update
I REALLY HONESTLY DON'T UNDERSTAND WHY MY ACCOUNT IS ON BLOCK FORTHE SAME REASON AS MORE THAN A MONTH AGO. AND THE SAME PERSON THAT KEEP ON REPORTING THE SAME EXCUSES S.... I MADE AFFIDAVIT THEN AND IT WAS RESOLVED. CAPITEC BANK REALLY MAKE MY LIFE DIFFICULT BECAUSE OF A PERSON THAT MTAT BLAME ME FOR HER MISTAKES. NOTHING TO DO WITH ME.

[09/11, 4:08 pm] Zareth Ciska Geyser: Okay I want to know why is my account BLOCK again. I am sick and tired of this
[09/11, 4:12 pm] CAPITEC Helpline: *Yolanda*
"Client invested money with a trading company online, when she was supposed to get her returns they requesting for more money" Please note if your account is reported for *****, the bank will stop the account until all investigations are done.
[09/11, 4:22 pm] Zareth Ciska Geyser: Really who
[09/11, 4:24 pm] CAPITEC Helpline: *Yolanda*
A client who sent multiple funds to your account.
[09/11, 4:31 pm] CAPITEC Helpline: *Yolanda*
You will need to talk to the client you sent the money to because a ***** case is already logged.
[09/11, 4:37 pm] Zareth Ciska Geyser: I didn't know what else to do because it is going on for more than a month
[09/11, 4:39 pm] CAPITEC Helpline: *Yolanda*
So sorry to hear that, please note ***** is a very serious matter as necessarily investigations must be done only then you will get a resolution.
[09/11, 4:58 pm] Zareth Ciska Geyser: I know it is the same case of more than a month back
[09/11, 4:58 pm] Zareth Ciska Geyser: And I done affivitavies already
[09/11, 4:59 pm] CAPITEC Helpline: *Yolanda*
I understand that and I'm so sorry for the inconvenience.
[09/11, 5:01 pm] Zareth Ciska Geyser: I report CAPITEC BANK to hello Peter. They can't keep on BLOCK ME for a case already resolved
Capitec Bank
Capitec Bank's reply11 Sept 2023, 19:45
Official
 Good day Zareth

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank 
ZG
Zareth G's update12 Sept 2023, 10:32
Reviewer Update
Good morning
I am still waiting for capitec bank to UNBLOCK my account. The lady that keep on REPORTING my account have really issues. I made my affivitavies more than a month back but CAPITEC BANK keep on BLOCK my account. Please I need my money. I think the best will be to UNBLOCK my account and I withdraw my funds. The little bit I have and close the account BECAUSE REALLY HONESTLY I AM TIRED OF THIS. I AM THE ONE THAT MUST RUN AROUND AND SORT OUT THIS MESS. IT HURTS ME
ZG
Zareth G's update12 Sept 2023, 16:47
Reviewer Update
The sender A HENDRIX ASKED ME IF I CAN SEND THE FUNDS ON HER/HIS BEHALF TO AN INVESTMENTS ORGANISATION. I JUST COMPLY TO THE SENDER REQUEST NOTHING ELSE. NOW THE SENDER REPORTS ME OF *****. I WILL DO ANOTHER AFFIDAVIT. I REALLY HONESTLY JUST DON'T UNDERSTAND THE SENDER ISSUES FOR MORE THAN A MONTH NOW.
ZG
Zareth G's update13 Sept 2023, 10:37
Reviewer Update
[09/13, 10:32 am]
The sender A HENDRIX ASKED ME IF I CAN SEND THE FUNDS ON HER/HIS BEHALF TO AN INVESTMENTS ORGANISATION. I JUST COMPLY TO THE SENDER REQUEST NOTHING ELSE. NOW THE SENDER REPORTS ME OF *****. I WILL DO ANOTHER AFFIDAVIT. I REALLY HONESTLY JUST DON'T UNDERSTAND THE SENDER ISSUES FOR MORE THAN A MONTH NOW.
CAPITEC Helpline: *Capitec Bank Assistant*
Your available balances are:

Savings Account - R 194.86
Live Better Savings Account - R 2.85
[09/13, 10:32 am] Zareth Ciska Geyser: Track My Incidents
[09/13, 10:32 am] CAPITEC Helpline: *Capitec Bank Assistant*
*1*. ***** Stop, 11/09/2023 (In Progress)






ZG
Zareth G's update14 Sept 2023, 07:38
Reviewer Update
I STILL WAITING FOR CAPITEC BANK TO UNBLOCK MY ACCOUNT. I ALREADY EXPLAIN BEFORE OF A HENDRIX REQUEST TOWARDS ME. PLEASE I NEED MY MONEY.
Capitec: Your service request was successfully completed. Track your open incidents on WhatsApp, add *** and select Track My Incidents.
ZG
Zareth G's update14 Sept 2023, 07:41
Reviewer Update
Please unblock my account. NO MORE HELPING OTHER PEOPLE PLEASE