ZG
Zareth G

1 reviews | Active since Mar 2023

17 Oct 2023, 10:12

BLOCK Account

Capitec Bank is really hilarious funny. My account is still BLOCK after i explain everything timelessly and send my affivitavies via WHITE RIVER Mpumalanga branch. Now they send me the following sms. How can I pay something if my account is BLOCK and capitec bank refused to UNBLOCK my. For all purposes they ***** my money

Capitec: Mrs Geyser, you've missed the maximum number of outstanding premiums on Funeral Plan CF***0. Your policy will lapse if you don't make payment within 15 days. Please urgently pay R189.90 to ensure that you continue to have cover. Use our app or visit a branch to pay. FSP46669. Insurer: Centriq Life. T&Cs. ***

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Replies (1)
Capitec Bank
Capitec Bank's reply17 Oct 2023, 10:15
Official
 Good day Zareth

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank