ZG
Zareth G

1 reviews | Active since Mar 2023

12 Mar 2024, 09:06

Block account

Below is my reply back to capitec Bank after 3 employees contact me on previous report complain of Capitec Bank and NOTHING HAPPENS... MY ACCOUNT IS STILL BLOCK . I SUBMITTED THE INFORMATION THEY REQUESTED

my Goodness..... How many of you are going to contact me. unblock my account. A. Friday 8 MARCH 2024 Phiwokuhle contact me. I emailed the documents to him. Proof of residence and affidavit for income. B. Yesterday 11 MARCH 2024 Devan contact me and I emailed and Whatsup the same to him C. Today 12 MARCH 2024 you Stephanie contact me for the same.

Capitec Bank employees is really unreliable and can't to their work. That is really irritating. I am losing income and can't even buy myself a bread *BECAUSE YOU DECIDED TO BLOCK MY ACCOUNT TO RICA ME. THAT IS BAD SERVICES. NO I AM STRUGGLING FOR MORE THAN A WEEK JUST TO GET IT UNBLOCK AGAIN. I DONE MY PART*

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Replies (1)
Capitec Bank
Capitec Bank's reply12 Mar 2024, 19:19
Official
Good day Zareth 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank