ZG
Zareth G

1 reviews | Active since Mar 2023

17 Nov 2023, 06:35

BLOCK

My account is still Block. I am losing money. How many times must I explained that the person that REPORT me made a mistake he paid in two times in a few seconds apart by accident 300.00 he thought it was a system mistake. I meanwhile send the funds to his friend all 600.00. He called CAPITEC BANK back and inform them that he made a mistake. BUT MY ACCOUNT IS STILL BLOCK. WOW WOW I got ONE aemail from capitec bank and I rep**** on the mail. According to the bank they can't get hold of me after two weeks what a bull**** story PLEASE UNBLOCK MY ACCOUNT AND STOP BLOCKING PEOPLE ACCOUNTS LEFT RIGHT AND CCENTRE..............

0
Replies (1)
Capitec Bank
Capitec Bank's reply17 Nov 2023, 09:41
Official
Good day Zareth

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank