ZG
Zareth G

1 reviews | Active since Mar 2023

17 Jun 2024, 09:23

Block

My account was block on the 14/6/24 . I did not know. I ask via Whatsup why and I was informed because someone paid on the 6/6/24 300.00 three hundred rand into my account. I remember that because the person called me (don't know where got my number) informing me that it is paid into wrong account and I must send it to a VALR ACCOUNT at Standard Bank. I doNE that the same day. The client support member on Whatsup inform me that I must take an affidavit and my I'd to the nearest branch . I went the 15/6/2024 to Huwick branch. The scan the documents and email it to Capitec ***** department. BUT MY ACCOUNT IS STILL BLOCK AND I AM GOING TO RECEIVED MONEY TODAY 17/6/24 FOR WORK I DONE AT T TREVENTION SCHOOL. IF I LOSE THAT MONEY CAPITEC BANK WILL BE LIABLE TO PAY ME ..... PLEASE PLEASE UNBLOCK MY ACCOUNT

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Replies (5)
ZG
Zareth G's update17 Jun 2024, 10:31
Reviewer Update
My account was block on the 14/6/24 .
I did not know. I ask via Whatsup why and I was informed because someone paid on the 6/6/24 300.00 three hundred rand into my account. I remember that because the person called me (don't know where got my number) informing me that it is paid into wrong account and I must send it to a VALR ACCOUNT at Standard Bank. I doNE that the same day. The client support member on Whatsup inform me that I must take an affidavit and my I'd to the nearest branch . I went the 15/6/2024 to Huwick branch. The scan the documents and email it to Capitec ***** department. BUT MY ACCOUNT IS STILL BLOCK AND I AM GOING TO RECEIVED MONEY TODAY 17/6/24 FOR WORK I DONE AT T TREVENTION SCHOOL. IF I LOSE THAT MONEY CAPITEC BANK WILL BE LIABLE TO PAY ME ..... PLEASE PLEASE UNBLOCK MY ACCOUNT

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Add your replyMy account was block on the 14/6/24 .
I did not know. I ask via Whatsup why and I was informed because someone paid on the 6/6/24 300.00 three hundred rand into my account. I remember that because the person called me (don't know where got my number) informing me that it is paid into wrong account and I must send it to a VALR ACCOUNT at Standard Bank. I doNE that the same day. The client support member on Whatsup inform me that I must take an affidavit and my I'd to the nearest branch . I went the 15/6/2024 to Huwick branch. The scan the documents and email it to Capitec ***** department. BUT MY ACCOUNT IS STILL BLOCK AND I AM GOING TO RECEIVED MONEY TODAY 17/6/24 FOR WORK I DONE AT T TREVENTION SCHOOL. IF I LOSE THAT MONEY CAPITEC BANK WILL BE LIABLE TO PAY ME ..... PLEASE PLEASE UNBLOCK MY ACCOUNT

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Capitec Bank
Capitec Bank's reply17 Jun 2024, 11:08
Official
Good day Zareth. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
ZG
Zareth G's update18 Jun 2024, 09:41
Reviewer Update
My account was block on the 14/6/24 .
I did not know. I ask via Whatsup why and I was informed because someone paid on the 6/6/24 300.00 three hundred rand into my account. I remember that because the person called me (don't know where got my number) informing me that it is paid into wrong account and I must send it to a VALR ACCOUNT at Standard Bank. I doNE that the same day. The client support member on Whatsup inform me that I must take an affidavit and my I'd to the nearest branch . I went the 15/6/2024 to Huwick branch. The scan the documents and email it to Capitec ***** department. BUT MY ACCOUNT IS STILL BLOCK AND I AM GOING TO RECEIVED MONEY TODAY 17/6/24 FOR WORK I DONE AT T TREVENTION SCHOOL. IF I LOSE THAT MONEY CAPITEC BANK WILL BE LIABLE TO PAY ME ..... PLEASE PLEASE UNBLOCK MY ACCOUNT

STILL NO REPONCE FROM CAPITEC BANK AND MY ACCOUNT IS STILL BLOCK

ALL NESSACARRY DOCUMENTS WAS ALREADY MAILED FROM HOWICK BRANCH ON THE 15/6/2024

PLEASE UNBLOCK MY ACCOUNT

ZG
Zareth G's update18 Jun 2024, 09:42
Reviewer Update
STILL NO REPONCE FROM CAPITEC BANK AND MY ACCOUNT IS STILL BLOCK

ALL NESSACARRY DOCUMENTS WAS ALREADY MAILED FROM HOWICK BRANCH ON THE 15/6/2024

PLEASE UNBLOCK MY ACCOUNT
ZG
Zareth G's update20 Jun 2024, 08:51
Reviewer Update
STILL NO REPONCE FROM CAPITEC BANK AND MY ACCOUNT IS STILL BLOCK

ALL NESSACARRY DOCUMENTS WAS ALREADY MAILED FROM HOWICK BRANCH ON THE 15/6/2024

PLEASE UNBLOCK MY ACCOUNT