AN
Alexander N
1 reviews | Active since Jan 2018
10 Apr 2021, 15:54
Black card, card number has become faded
Good day Capitec
I would like to find out as to what do you do when a customer has the new black card but the cars number on the back has become faded and I cannot see the card number. I have been advised that it will cost 70 rand to replace but why pay for a fault caused the bank.
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Capitec Bank's replyOfficial
10 Apr 2021, 15:58Good day Alexander
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply10 Apr 2021, 15:58
Official
Good day Alexander
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards
Capitec Bank