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Anna E
1 reviews | Active since Nov 2012
28 Jul 2025, 09:25
Biometrics do not work. Cannot take selfie.
The same issue reported several times before. The biometrics do not work. I'm SO TIRES of NOT being able to log in to my own account. This is rediculous. How many reviews have i written about the same issue! Always wasting hours of precious time with Capitec.
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Replies (4)0
Replies (4)AE
Anna E's updateReviewer Update
28 Jul 2025, 10:35The payment search does not work. It used to work last year, but something changed and it is no longer possible to get the history of payment made to a beneficiary.
AE
Anna E's update28 Jul 2025, 10:35
Reviewer Update
The payment search does not work. It used to work last year, but something changed and it is no longer possible to get the history of payment made to a beneficiary.
AE
Anna E's updateReviewer Update
28 Jul 2025, 10:38Hanging on the phone for 17 minutes, without any success! No more airtime. Pathetic Capitec
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Anna E's update28 Jul 2025, 10:38
Reviewer Update
Hanging on the phone for 17 minutes, without any success! No more airtime. Pathetic Capitec
Capitec Bank's replyOfficial
28 Jul 2025, 10:40Good day Anna
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply28 Jul 2025, 10:40
Official
Good day Anna
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
AE
Anna E's updateReviewer Update
28 Jul 2025, 10:49Mkofintiphile is completely clueless. Has no idea about the Capitec online app or cellphone app.
AE
Anna E's update28 Jul 2025, 10:49
Reviewer Update
Mkofintiphile is completely clueless. Has no idea about the Capitec online app or cellphone app.