HM
Happy M
1 reviews | Active since Apr 2015
22 Apr 2015, 10:00
Billing query resolved
I just wish to place on record the incredible service i have experienced from Lelo.I had a billing query that took me almost 4 months trying resolve it but guess what !! it took Lelo less than an hour to resolve it.This is so refreshing!Thank you Lelo,it really a pleasure working with you and a lot of people in Capitec can take a page out of your book regarding client satisfaction and service.You rock!
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
22 Apr 2015, 12:21Hello Hmuntswu1986,
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Lelo and trust that your future association with Capitec Bank will be long and pleasant.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Lelo and trust that your future association with Capitec Bank will be long and pleasant.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Best regards,
Capitec Bank's reply22 Apr 2015, 12:21
Official
Hello Hmuntswu1986,
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Lelo and trust that your future association with Capitec Bank will be long and pleasant.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Lelo and trust that your future association with Capitec Bank will be long and pleasant.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Best regards,