TM
TSELANE M
1 reviews | Active since Nov 2013
30 Nov 2015, 07:29
BILLED TWICE
Good day, I currently have a loan with Capitec bank, which in the case Capitec went and debited me twice I called the centre on two occasions but no one has been able to assist and was advised top go to the branch which I do not understand why should I go to the branch when I was debited twice instead of once. kindly refund my money.
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Capitec Bank's replyOfficial
30 Nov 2015, 10:53Hello Tselanem,
I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply30 Nov 2015, 10:53
Official
Hello Tselanem,
I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank