kR
khutso R
1 reviews | Active since May 2012
15 Mar 2016, 07:57
billed extra R57
i have called capitec more than twice for the refund of the money which is charged on account and dont know why i was overcharged and the call center refers me to collections and collections send me to call center , The call center managers or supervisors does not want to speak to me.i have been waiting for the call for more that two weeks. I WANT MY MONEY .
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Capitec Bank's replyOfficial
15 Mar 2016, 12:21Hello mabes1,
I acknowledge your posting, and have referred it to Lindiswa Beya-Nakani for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Lindiswa Beya-Nakani for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply15 Mar 2016, 12:21
Official
Hello mabes1,
I acknowledge your posting, and have referred it to Lindiswa Beya-Nakani for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Lindiswa Beya-Nakani for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction
Complaint Management
Capitec Bank
Best regards,