MR
Michelle R

1 reviews | Active since Jan 2019

31 Mar 2023, 13:39

BIGGEST *******

I have been a client with capitec since 2009. Your service is up to sh*t!!! You've been *****ING my money! And when I call your call centre I get told you can't help me??? Debichecks that's approved that I don't know off? My LAST MONEY being taken out of my account for the 3rd month in a row that no one can tell me why???

ABSOLUTE ****EN BUL****!!!!

And when I ask to close my accounts - I get told to go to the branch to close it!

IF YOU DIDNT ***** MY MONEY I WOULDVE HAD PETROL TO GO TO THE BRANCH!!!!!!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply31 Mar 2023, 15:21
Official
Good day Michelle 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank