Big bully business

Good day, after months of my complaint on your website still no reply.whomever is on charge of marketing or customers service, please contact me. You have a branch which takes up all the parking bays, for your clients, and other stores. Surely customer service 101 which you should all know, strongly suggests you leave the bays right outside your front door, open for prospective customers? Instead of between 2,sometimes 3 staff vehicles parking in them all day. And...while your staff are salaried earners, the car gaurds LOOSE this most valuable income, especially over these past 2 years. I've raised this issue since before covid and there is ZERO empathy or respect shown towards your clients nor the car gaurds. And using /hiding behind what is or is not in the Centre management leasing agreement is ***ardly. The other stores listened, heard and understood. They no longer park on the key/most popular bays sought by clients for the quick park, shop and go... Your stance on this simple but meaningful complaint speaks volumes. Shame on you Mercantile Bank,just another big bully business...