BL
Bonolo L

1 reviews | Active since Sept 2015

14 Sept 2020, 10:31

BIG BANKS (CAPITEC) ARE HARRASSING THEIR CLIENTS

The complaint I had with this bank was resolved according to my knowledge, however am still receiving endless and intimidating phone calls regarding an account which is falsely in areas. You are busy threatening me of blacklisting and turnishing my image for your own doing. Stop harrasing me and improve your internal communications. I will not engage with you any further regarding this matter. If this continues I will re-open the matter with the ombudsman.

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Replies (2)
Capitec Bank
Capitec Bank's reply14 Sept 2020, 12:51
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply14 Sept 2020, 15:50
Official
Good day  

As per our telephonic conversation , I trust that the matter was advised accordingly.

Kind regards 
Capitec bank