NL
Ncedisa L

1 reviews | Active since Sept 2022

25 Sept 2022, 19:13

Beyond unhappy

I took out a policy at Capitec last year sometime, on the 1st of August this year they double deducted thn about 2 days later the policy lapsed. I called yesterday to enquire about this issue and it was not solved instead the person assisting me gave me an attitude. I'm honestly not happy with the service. I WANT MY MONEY BACK

0
Replies (1)
Capitec Bank
Capitec Bank's reply26 Sept 2022, 10:19
Official
Good day Ncedisa

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank