ZN
Zintle N

1 reviews | Active since Aug 2022

13 Oct 2023, 11:34

BEYOND SATISFIED

I am a Capitec client and it happened that I withdrew an amount of R5000.00 at an ABSA ATM on 29-09-2023 at aroung 18:10 and I only received R1500.00. I immediately called their customer service and the lady lodged my complaint. I then went into the branch on 30-09-2023 to get a reference number. I was told to wait 2 weeks to 30 days for my matter to be resolved. Today, 13-10-2023, I received my money back. I am so ecstatic. I am beyond satisfied. THANK YOU VERY MUCH CAPITEC. I am literally in tears...

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Replies (1)
Capitec Bank
Capitec Bank's reply13 Oct 2023, 11:40
Official
Good day  Zintle

Thank you for taking time to acknowledge great service, it makes our jobs worthwhile. 

Kind regards 
Capitec Bank