RP
Raylene P

1 reviews | Active since May 2019

13 Jun 2019, 11:30

Beyond Disgusted Services

Horrible Services ,very quick to debit your money but when it comes to paying our claims ..THEY TAKE FOREVER AND PAY YOUR money in short. Had to arrange a funeral and dealing with Capitec bank was one of the toughest things ever. Do not open a FUNERAL POLICY WITH Capitec BANK

0
Replies (2)
Capitec Bank
Capitec Bank's reply13 Jun 2019, 12:28
Official
I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank 

Best regards,

Capitec Bank
Capitec Bank's reply05 Sept 2019, 14:43
Official
Good day Ms Philips

With reference to your interaction with the complaint officer, I trust that the matter was dealt with to your satisfaction.

Kind regards
Complaint management

Best regards,