CF
Carmen F
1 reviews | Active since Nov 2018
31 Jan 2023, 07:08
Beyond disappointed
I'm really starting to get get annoyed with Capitec now. About two weeks ago someone hacked my account and I managed to get that resolved I still need to get to a Branch to get a new card but this morning I received a sms saying I didn't pay my credit card yet you debit my credit card account on the 23rd Jan. Please fix this mess before I actually just close this stupid account. This is the sms I received "Capitec: Account ***, no credit card repayment was received, so your Capitec credit insurance was not paid. R1693.17 payable. Info ***" I'm not a happy client at all right now
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Capitec Bank's replyOfficial
31 Jan 2023, 07:38Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank's reply31 Jan 2023, 07:38
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank