Beware of Capitec

Capitec did my mother dirty... my mother received funds then the bank froze her account with the money she had before she received the funds.. we went to the branch to provide documents to show there was no *****... my mom suffered a lot all because Capitec bank is holding on to her money saying there's nothing they can do... how can a big bank like capitec do this? Be careful with your money... even now she has mot received her money... we are definitely going sue this useless bank.