GZ
Gugulami Z

1 reviews | Active since Nov 2020

22 Apr 2021, 14:49

Best customer service experience at Scottburgh branch!

Today I went into the Scottburgh mall Capitec to apply for the new debit card since the one I had was ****med online with an unauthorized unknown transaction and I had already stopped it telephonically via another friendly consultant from Capitec. I want to say thank you to this branch for a friendly and relaxed environment and many thanks to Caryn who went above and beyond with assisting me with downloading the new Capitec app which I had struggled to do for the passed weeks. Caryn is friendly, calm and has best customer service and etiquette. Thanks again to the manager of this branch.

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Replies (1)
Capitec Bank
Capitec Bank's reply22 Apr 2021, 14:54
Official
 Good day Gugulami 

Thank you for taking time to acknowledge great service, it makes our jobs worthwhile ???? 

We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey. 

Kind regards 

Capitec Bank