RM
Rosemary M

1 reviews | Active since Jan 2018

09 Feb 2025, 14:07

Best consultant - Somerset Mall branch

I had to visit the bank with my husband on Friday - our card was stopped due to a ****ming incident on our account. I am autistic, so this is usually an extremely stressful kind of visit which I will do anything to avoid. We went to the Capitec branch at Somerset Mall and had the best experience. The lady (so sorry I never got her name) was super friendly and helpful and gave us great advice to make sure this does not happen again. We left the bank feeling relief and with a smile on our face. Thank you Capitec Somerset Mall for your great caring staff.

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Replies (2)
RM
Rosemary M's update09 Feb 2025, 14:08
Reviewer Update
My husband says her name was Pat
Capitec Bank
Capitec Bank's reply09 Feb 2025, 15:15
Official
Good day Rosemary M. Thank you for taking time to acknowledge great service, it makes our jobs worthwhile. Kind regards Capitec Bank.