SM
Sibongile M

1 reviews | Active since Nov 2021

28 Nov 2023, 15:48

BEST CLIENT SERVICE EVER

I was visiting Capitec bank branch in Mdantsane Hiway,was assisted by a gentleman his name tag was written ACEMAN.My card was retained by an ATM and this gentleman quickly assisted me on a self service machine to stop my card before anything could happen in my account,when I noticed my bank statement had transactions written insufficient amount,he told me that these are online transactions trying to deduct,he said I should unsubscribe on Showmax since I no longer use Showmax otherwise these insufficient transactions are deducting money,I did that,he also showed me a safer way of shopping online using a card called virtual card which he said it's safer.Since that day I am enjoying online shopping with the virtual card because I no longer get unauthorised transactions

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Replies (1)
Capitec Bank
Capitec Bank's reply28 Nov 2023, 15:57
Official
Good day Sibongile 

Thank you for taking time to acknowledge great service, it makes our jobs worthwhile. 

Kind regards 
Capitec Bank