1 reviews | Active since Sept 2015
Best client relations officer I've ever met
<p>Capitec bank has still not resolved my issue about the wrong title on my husbands supplementary card, no fee reversal for a card I never received.</p> <p> </p> <p>On the flip side of things, I want to eulogize the consultant who was assisting us on friday 20/01/17. This gentleman was so polite and very professional. He took his time to explain the product, he was so patient even when he had to repeat himself just to make us understand.</p> <p>He serviced us until the bank closed, I was not even aware that it was way passed his knock off time. I therefore apologised for taking up so much of his time, he was very humbled, and said it was no inconvinience at all.</p> <p>We left the bank at exactly 17:55 He even took us to the door, I have never seen this in my life, from a bank even. This type of courtesy and professionalism needs to be commended.</p> <p> </p> <p>This young man introduced himself as Karabo Mokgojwa. These are the type of personnel that are to be head hunted.</p> <p> </p> <p>Sir I wish you all the best with your future endeavors. Your destiny is way beyond Capitec. </p> <p> </p>
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Karabo Mokgojwa, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Karabo Mokgojwa, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
