Being *****ed Over Again And Again

You have to read to the end... I posted a review about a week ago, if you have doubts about this bank, read my review... It's called (why capitec ruined my last few weeks) So I got a reply within seconds of posting my review, and guess what.. Nothing after that.. I called the branch that has been '' helping'' me, and Braznesh at the Kensington Squar branch had my hope and lost it after 2 weeks, as well as told me that this was my fault, the branch as a whole has been absolutely horrible, they *****ed up which is the reason I can't get my money back from a debit order they failed to put through.. So I lost a **** ton of money in the process because of them... All because they didn't do their jobs in the first place... I don't know if it's because of my age that they're doing this to me, being young has its downfalls but it's not my fault I have to sort out my own life at 19... They can't ***** me over because they Think I have mommy and daddy to run to because I don't... Or if it's the fact that Capitec is trying to ***** over a lot of people in general because times are tough... And I'll probably get a reply saying that they'll help me and give me a call saying that this will be sorted in a few days, but I know it won't be... I know I won't get my money back from these people...