Being a Capitec Bank client means you will be a ***** victim.

It saddens me to learn that being a Capitec Bank client means my money is not safe. The main reason why I opted for Capitec is because of their affordable fees and their pride in keeping our money safe. How is it safe when someone can just transfer money from your account without knowing your pin? December 2017, money went missing from my account, I contacted their Call Centre, none of the agents I spoke with - Even the Team Leader - could give me a valid explanation. Fortunately the funds were later refunded, my biggest mistake was giving Capitec Bank a second chance. 30th January 2018, I found that someone de*****ed me of all my money via Mobile Banking, they transferred funds out of my account, even from my saving plan. As usual the Call Centre agents were no help, instead they insinuated I was negligent. As a person that has worked for Capitec Bank for 3years I would never divulge my information to anyone. The bank has a responsibility to keep our money safe, hence we don't keep money under our mattresses anymore, but Capitec Bank has failed me twice in a period of 2months.