NM
Natalie M

1 reviews | Active since Jun 2023

31 Aug 2023, 12:43

Been waiting a week for a reversal

I got call yesterday my query is resolved nothing is yet resolved when I check on what's app capitec I've been waiting a whole just to get a reversal.

0
Replies (3)
Capitec Bank
Capitec Bank's reply31 Aug 2023, 12:48
Official
Good day Natalie 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank 
NM
Natalie M's update02 Sept 2023, 10:10
Reviewer Update
I have been waiting honestly close the account 7 days on just a reversal
NM
Natalie M's update02 Sept 2023, 10:12
Reviewer Update
I will take my experience to all social media platforms capitec is becoming very pathetic even with responding on hello peter!!