BEDROG OP MY REKENING.

Item: Capitec Bank
Rating: 1

Friday, 05 November, 2021

ACCOUNT NUMBER: ***XX

Aangehegte staat verwys:

1. Daar was bedrog op my staat vanaf 02 November 2021 “Online Purchase: Google G. co/helppay# (Card 0503) 2. Daar is 20 transaksies met bankfooie vir R15.18 3. Daar is 20 transaksies met bankfooie vir R15.34 4. Incident no: #***7 5. Francois van Brooklyn Mall tak het vanoggend, Friday, 05 November, 2021 hiermee gehelp. 6. Dit wys ek het 3 self-service statements getrek. Ek het slegs EEN self-service statement getrek. Stel asseblief reg.

Reverse die bedrog geld ASAP en stel die self-service statement reg ASAP.

Lourens Claassen

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

05 Nov 2021, 13:27

Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank

Capitec Bank's reply05 Nov 2021, 13:27

Official

Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank

Capitec Bank's replyOfficial

17 Feb 2022, 18:36

Hi Lourens

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Capitec Bank's reply17 Feb 2022, 18:36

Official