RL
Rion L
1 reviews | Active since May 2020
23 Jun 2021, 09:11
Be wary of receiving forex into a Capitec Bank account
Please note that Capitec Bank states that a 48-hour turnaround time is required to process forex payments.
Unfortunately that is untrue because they returned my forex payment to the sender as they didn't process it within 96 working hours when the cut-off date was.
Time of call with Capitec' rep.: ~09:00 AM
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Rion L's updateReviewer Update
23 Jun 2021, 09:13The 3-star rating reflects their willingness to make contact via phone but reluctance to contact via email. This resulted in the funds returned.
RL
Rion L's update23 Jun 2021, 09:13
Reviewer Update
The 3-star rating reflects their willingness to make contact via phone but reluctance to contact via email. This resulted in the funds returned.
Capitec Bank's replyOfficial
23 Jun 2021, 09:18Good day Rion
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply23 Jun 2021, 09:18
Official
Good day Rion
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank