Be careful of the big bad wolf disguised as Capitec Bank.

I had a personal loan which I decided to pay in full before the end of my period. After I paid and received an account/statement to confirm that I am paid in full, the threatening calls started to pay my "arrears". I explain with every call that I am paid up and do not owe Capitec money but the consultants demand I make payment or be reported to the credit bureau as a bad payer. I then paid the R463.00 that they say I owed and it was returned to my savings account by Capitec as I overpaid! Then the threatening calls started again saying that because "I" reversed the payment they are going to report me to the credit bureau and I will never be able to get a loan again! This has been going on for more than a month now, every time I pay the R463.00 they transfer it back into my account. I went to my local branch at Beacon Bay in East London and was told that there is nothing they can do. I also received a message now that I have been registered as a bad payer at the credit bureau. All this because I paid my account in full, I paid every installment in time and are supposed to have a good name, instead I am now smeared black by a bank I have regarded as awesome until now. So disappointed! I have reported Capitec to the ombud for banking and will make it my mission to smear their good name black to return the favour. I will also be closing my savings account and wish to warn every one that does business with this bank to be careful.