AN
Antonie N

1 reviews | Active since Apr 2022

27 Jan 2026, 15:57

Be careful of Capitec, the breach agreements

I wrote a review on this platform in December 2025 regarding Capic and the fact that they run debit orders for their loans whenever they feel like it it happened in January again where my debit order was taken on the 22nd of the month because their was funds available Again I lodged a coplaint, Capitec phoned me back and forth till today when I was told that they can change my debit order to a specific date but it is a special arrangement and T&Cs will apply. My request when io took the loan was that the debit must run at the end of each month. not once in 2 years of payning this loan without default have they honored this agreement. Capitec is dishonest

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Replies (1)
Capitec Bank
Capitec Bank's reply27 Jan 2026, 16:36
Official
Good day Antonie Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank